Level 2 PC Technician

Computer Lab Technician Job Description

Computer lab technicians are responsible for the maintenance and operations of computer labs. They assist lab users with computer-related issues such as creating user log-on accounts and passwords, trouble-shooting equipment problems and using other lab equipment such as printers and copiers. Some technicians may have supervisory roles where they are responsible for managing and training computer lab assistants and tutors.


The duties and responsibilities of computer lab technicians include the operation of the computers and the network, supervision of lab equipment and facilities, keeping records of equipment and lab supplies, and maintaining the security of the lab. They assist students in the lab by demonstrating the proper use of the equipment and how to use the hardware and software to finish assignments. If any system or technical problems arise, the computer lab technician may be called to provide assistance such a clearing paper jams in printers and copiers, refilling ink toners and supplying paper. They are often responsible for the cleanliness of the lab to ensure safety and proper working conditions for the lab users and proper maintenance of the computers. They also prepare the computer lab schedule, provide backup of software and perform equipment repairs or arrange for repairs to be completed. Computer lab technicians may be responsible for the budget of the lab such as purchasing supplies and researching and purchasing replacement equipment.

Learn more about the Level 2 PC Technician job duties.

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